Daycare Injury in Dallas? 5 Questions Parents Should Ask Right Away

Protect Your Child’s Future: Five Strategic Questions to Ask After a Daycare Injury.

Picking your child up from daycare should be a joyful moment.

But if you notice an injury that was not there when you dropped them off, such as a broken bone or a serious bruise, it can be terrifying.

In that moment, you deserve clear answers.

At Genthe Law Firm, we help families hold daycare centers accountable when they fail to protect the children entrusted to them.

The questions you ask right after discovering an injury are not just about gathering information.

They are strategic tools that can protect your child, preserve critical evidence, and ensure you have a strong case if legal action becomes necessary.

Why Asking These Questions Matters

When a daycare injury happens, the center may be more concerned about protecting itself than protecting your child.

They might try to minimize what happened, leave out key details, or avoid documenting the truth.

Asking specific questions immediately after an injury forces the daycare to commit to a version of events, which can be crucial later.

It also signals that you are serious about protecting your child and will not accept vague or incomplete answers.

These five questions are designed to protect your family, document important facts, and expose any dishonesty or negligence.

Question 1: Can I Get a Copy of the Incident Report?

Texas law requires that daycares complete an incident report for any event involving serious injury, emergency medical attention, or risk of death.

You should request a copy immediately.

A complete incident report should include:

• The date and time of the incident
• The location where it occurred
• The names of all staff members involved
• The actions taken in response

A missing or incomplete report is a red flag.

It can indicate that the daycare is trying to hide facts or avoid accountability.

You can learn more about Texas daycare minimum standards here.

Question 2: Who Was Responsible for Watching My Child?

You need to know exactly who was assigned to supervise your child at the time of the injury.

Identifying the caregiver matters because it can reveal problems like:

• Understaffing
• Lack of proper training
• Failure to complete mandatory background checks

Issues with staff-to-child supervision are very common. See Texas daycare caregiver ratio rules here.

If the daycare hesitates to answer this question or provides conflicting names, it could point to a deeper culture of neglect.

Understanding who was supposed to be protecting your child can also support your potential case for negligence.

Question 3: Can I See Video Footage of the Incident?

If the daycare uses surveillance cameras, request to see the footage immediately.

Even if they are not legally required to provide video, many responsible daycares record daily activities for transparency and safety.

If the daycare allows you to view the footage, record it using your phone or ask for a copy.

If they refuse, claim the footage is lost, or tell you it cannot be shared, it is critical to consult an attorney right away.

Video evidence often plays a major role in uncovering facility safety violations. Learn about facility safety standards for Texas daycares here.

Question 4: When Exactly Did the Injury Happen?

A clear and specific timeline can make a major difference in uncovering the truth.

Knowing when the injury occurred can help expose inconsistencies in the daycare’s story and can show delays in medical care.

For example, if an injury happened in the morning but you were not informed until pickup, this raises serious concerns.

Common negligence issues, like children left outside or in hot vans, are easier to uncover when you control the timeline.

Detailed notes on the timing and any inconsistencies you notice are powerful tools in holding the daycare accountable.

Question 5: Has the Daycare Reported This to the State?

In Texas, all serious daycare incidents must be reported to state licensing authorities.

If the daycare has not reported the injury, they are violating the law.

If they hesitate or avoid answering this question, it signals a serious breach of trust.

You should contact the state yourself if necessary.

Knowing the worker qualification standards required for Texas daycare employees can also help you ask even better follow-up questions about the people responsible for your child’s care.

Quick Guide: What to Ask and Why

Here is a quick reference you can use to keep your questions focused and strategic:

Question to Ask	Why It Matters	What to Watch For
Incident Report	Proves the daycare documented the event	Missing info or refusal to provide report
Who Was Watching Your Child	Identifies staff qualifications and supervision	Staff without proper training or records
Video Footage	Provides objective evidence	Denial of access, missing footage
When It Happened	Establishes timeline, exposes delays	Conflicting stories from staff
Reporting to the State	Triggers external investigation	Admission they did not report it

Each of these questions is designed not just to get information, but to uncover the truth and preserve evidence.

Helpful Resource for Parents

If your child was injured at daycare, gathering accurate information quickly is critical to protecting their health and legal rights.

We created a free tool to help you.

You can print it out and hand it to the daycare to request important details, including the incident report, names of supervising caregivers, and whether the incident was reported to state authorities. Having this documentation strengthens your ability to make the best decisions for your child’s care and future.

What to Do If the Daycare Will Not Cooperate

If the daycare refuses to answer your questions clearly, provides vague explanations, or shows signs of defensiveness, you must take action.

At that point, continuing to press them for answers may not protect your child’s interests.

Instead, it is time to speak with an attorney who can help you uncover the truth through legal channels.

At Genthe Law Firm, we support families through every step of this difficult process.

We can investigate the incident, request official records, preserve surveillance evidence, and build a strong case on your behalf.

FAQs About Daycare Injuries and Protecting Your Child’s Rights

What if the daycare says the injury was minor and refuses to give me a report?

Even minor injuries must be documented if they could have caused serious harm. You have the right to request an incident report and investigate further, especially if the daycare seems dismissive or defensive.

How long does the daycare have to report an injury to the state?

Texas requires daycares to report serious injuries or dangerous incidents immediately or within 48 hours. If you are concerned they have not reported it, you can file your own complaint with the state licensing department.

Can I sue the daycare even if there is a criminal investigation happening?

Yes. A criminal case punishes the wrongdoers, but it does not compensate your family for medical bills, emotional trauma, or long-term care needs. You can file a civil daycare injury lawsuit at the same time.

What should I do if the daycare refuses to show me video footage?

Record your request in writing if possible. Save any communication. If they delay, deny, or claim the footage was lost, it is critical to speak to a daycare injury attorney quickly to preserve evidence.

How much does it cost to hire a daycare injury lawyer?

At Genthe Law Firm, we offer free consultations, and we work on a contingency fee basis for daycare injury cases. That means you pay nothing unless we recover compensation for your family.

Download Our Free Daycare Injury Information Request Form

If your child was injured at daycare, gathering accurate information quickly is critical to protecting their health and legal rights.

We created a free tool to help you document the important facts about your child’s injury. Use it to request key details from the daycare, including the incident report, names of supervising caregivers, and whether the incident was properly reported to state authorities.

Having this documentation strengthens your ability to make the best decisions for your child’s care and future.

Get the Free Daycare Injury Information Request Form

Why Families Trust Genthe Law Firm for Daycare Injury Cases

Aaron Genthe and his team have years of experience helping families who have been harmed by negligent daycare centers.

Our support includes:

• Collecting daycare reports, video footage, and medical records
• Interviewing witnesses and staff
• Working with child safety experts
• Filing civil claims for medical bills, emotional damages, and more
• Standing up to daycare providers and insurance companies on your behalf

We make sure families are treated with respect, listened to fully, and protected throughout the process.

If you need help uncovering the truth and fighting for justice, contact Genthe Law Firm today for a free, confidential consultation.

We will listen. We will support you. We will fight for your child’s future.